Earlswood Garden & Landscape Centre in Solihull B94

The customer experience varies greatly. Some customers reported significant issues with product quality, particularly with slabs, which were described as scratched, marked, and contaminated with mold and soil. These customers felt the products were misrepresented in the brochure and that staff were unhelpful in addressing the issues. One customer had to resort to painting the slabs to improve their appearance. In contrast, other customers praised the garden centre for its excellent service and top-quality materials. Staff members were frequently highlighted for their helpfulness, knowledge, and willingness to go above and beyond, especially in assisting with material selection and delivery. The garden centre offers a wide array of products, including plants, garden tools, building materials, and outdoor products. There’s a cafe on-site, with mixed reviews on the quality of the coffee and food, while a comfortable and pleasant atmosphere was often praised. The garden centre is well-stocked and well-organized, making it easy to browse. The overall atmosphere is generally seen as calm and pleasant. However, price comparisons reveal that some items are overpriced compared to other retailers. Some customers noted significant price differences, like water butts, and reported difficulties with the customer service around price matching. Some staff, like Megan at the tills, were commended for their politeness and efficiency, contributing to a positive experience. The centre also offers products like sheds, fencing, obelisks, and seating, along with a variety of plants. There are also accessible facilities and good deals on certain items like koi carp and garden furniture.